Here is some additional documentation of what the space looks like that I strongly suggest you review. Very big thanks to Diana for taking vids while people were in there. For some reason these are sped up but hey more time for you after you're done with this novel of an email.
Your Task:
People will come to the bodega and try to purchase sundries (allegedly). You will perform the role of cashier from wherever you'd like to be via zoom. Here is a rough mock-up of what the cashier space will look like from a customer's perspective and a layout of the space:
The interactions we experienced last week were mostly people just walking in, being surprised that the screen was not a video but a real person and trying to understand what to do.
You should welcome them to cul-de-sac-2 or the store, and then identify yourself as the cashier, tell them everything is for sale (even the shelves, but they'll have to pick those up afterwards) and that if they want to buy something then they just bring it up to you afterwards.
Encourage them to use the deli, it can be done by scanning the qr code behind them near the conveyor belt contraption there will be additional instructions on the website once they do so.
Remember that you can be heard in the space, and you can call out to people they will hear you if the room is mostly empty or quiet. We had a cashier talking to her dog and people kept coming back around the corner to see if she was talking to them. If the room does get crowded it will be a bit more difficult to make yourself known but just try to engage the best you can. you are still a presence in the room!
IF and WHEN someone does want to purchase something they should know how much it is because I am putting an actual pricetag on these things now... save you and i some time. I will be available to guide you through anything if someone has a problem and will communicate through the zoom chat :)
Ask them to place the item in the
box below you (your zoom setup will be above this and it's on a lazy susan that can spin). Once it's in the box, I will spin it around and there's a QR code for the venmo cul-de-sac-2 which they can send payment to. If they don't have their phone, or venmo, cash will do... But honestly I don't want to lug these plaster things back up to pittsburgh so you can just tell them it's free and it will be *our little secret* as a last resort. once they pay i can give the items back to them in a bag and they can get the heck out.
These are the steps for the deli so if someone wants a sandwich you can say
fill out what you want after reviewing the menu,
come to the cashier for payment and approval,
place it in the conveyor box and it should get to the deli and back to you "lickety split".
We may install a bell if we can find one before sunday to ring when the order is ready to be taken back.
I would suggest that you don't ask me any questions directly. I'm "not supposed to be there"
I would also ask that you please do not make it absolutely unbearable for them, we have to make sure we get good yelp reviews after all ;) .
but also have fun. it's not serious, even if it's a little awkward you will still be getting the point across.
I know this is a lot but I am available to go over anything you have questions about.
Again thank you so much for considering participating in this. Let me know your availability.